Chauffeur Service Frequently Asked Questions

After you clear customs look out for your chauffeur who will be holding a board with your name on. If you have provided a mobile contact number the chauffeur will also send you an SMS just before your flight lands. If for some reason you can't find us, please call the driver’s mobile number. Please do not leave the terminal and go outside before you find us.

Yes, we monitor all flights so your airport chauffeur will be waiting for you. It is always best for you to email, text or call us and keep in touch until we have the new details.

Normally you should aim to arrive 2-3 hours before your flight unless you are on a domestic flight. But always check this with your airline.

Yes, your chauffeur can call or text you on arrival, or ring a door bell. Please specify your requirements at the time of booking.

Yes, a 12v socket and USB adaptor are available.

Absolutely! He will a wear dark suit, shirt and tie.

Of course.

Our chauffeur is always polite and discreet. If you wish to converse or ask questions, then the chauffeur will be happy to respond.

Yes, not only this step is courteous, it is safer for our passengers, too.

Yes, our chauffeur will always offer to help carry your luggage.

Our chauffeur always drives at safe and sensible speeds, in mind of road conditions, traffic and legal speed limits.

Our car is thoroughly cleaned before every assignment.

Absolutely!

Our car has CD player, radio, Bluetooth media player & DVD player. So, you are welcome to ask the driver to put on some music or entertainment.

Yes, we can however stop for smoke breaks at your request.